Customer Portal
New
Campaigns let you put targeted banners and one-tap offers in your customer portal, and decide exactly who sees each one and when.
Your Black Friday discount can run to one segment while a skip reminder runs to another, and a new-flavor announcement sits above both for everyone. Each campaign gets its own audience (everyone, a segment, or up to three conditions like product, interval, or order number), its own timing, and its own action, from skip or delay to a discount or any quick action link you’ve already built. Timing can follow a fixed date range that ends on its own, or each subscriber’s next billing date, so a skip prompt shows up three days before their order instead of after they’ve already decided to cancel. Before anything goes live, you can preview the portal as a specific audience on a specific date and see exactly what a first-time subscriber will see on November 28. Once it’s running, the new Campaigns page shows reach, clicks, and completions for every campaign.
The portal is where subscribers decide whether to stay, and campaigns put the right offer in front of the right subscription at the moment that decision happens.
