Keep More Subscribers
Most churn is fixable. So… what are you waiting for?
Remove friction before it becomes churn
Recover failed payments automatically
Understand why, then offer the right solution
When you're scaling at our pace, you need infrastructure that anticipates what you'll need six months from now. Skio gets that. They're building for the business we're becoming, not the one we were.
One-time Add-ons in Portal
Let subscribers explore new products without committment
Intuitive Portal
Suggest changes proactively
Surface contextual prompts like "skip this order" or "delay two weeks" when it makes sense. Customers have the flexibility to manage their subscriptions where, when, and how they want.
Quick Action Links
Make updates from anywhere
Generate links that skip orders, delay delivery, swap products, or add items. Drop them in emails, SMS, or portal banners. Customer clicks, problem solved. No friction, no cancellation.
SkioSMS
Manage subscriptions by text
Send order reminders and shipping updates, and let customers make changes via SMS. Give them more flexibility without opening a laptop or emailing support.
Surprise & Delight
Reward subscribers, reduce churn
Trigger gifts or discounts at key milestones. Customers feel valued at moments that matter. Build goodwill when they're thinking about leaving.
Our Merchant Success team can help you set up cancel flows that actually save subscribers, configure dunning logic that recovers payments, and read your retention data to understand what's working.
We hire from Shopify, subscription brands, and competitor platforms, so you get operators who already know the retention playbook.
Test faster, iterate smarter, keep more customers.
Smart Retries
Retry smarter, not harder
Surface contextual prompts like "skip this order" or "delay two weeks" when it makes sense. Customers have the flexibility to manage their subscriptions where, when, and how they want.
Discount On Retries
Help borderline payments go through
Send order reminders and shipping updates, and let customers make changes via SMS. Give them more flexibility without opening a laptop or emailing support.
Backup Payments
Catch failures before they become churn
Trigger gifts or discounts at key milestones. Customers feel valued at moments that matter. Build goodwill when they're thinking about leaving.
Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!
Support Handoff
Route high-value cancels to humans
Compliance + Control
Stay legal and prevent gaming
Diagnostics + Audit Trail
Understand why payments failed
We’ve gone through three different subscription software migrations, and Skio has been by far the best. From onboarding to launch, the process was incredibly well-managed and efficient. Post migration, we’ve been really impressed. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking.
Sr. Director of Marketing, Just Ingredients
