Keep More Subscribers

Most churn is fixable. So… what are you waiting for?

Make it easy for subscribers to swap, pause, skip, or update billing so they can solve simple problems themselves instead of canceling out of annoyance.

Make it easy for subscribers to swap, pause, skip, or update billing so they can solve simple problems themselves instead of canceling out of annoyance.

Floating Bubble
Floating Bubble

Remove friction before it becomes churn

Most cancellations start with a small frustration. Make it easy for customers fix it themselves. Problem solved, subscription saved.

Most cancellations start with a small frustration. Make it easy for customers fix it themselves. Problem solved, subscription saved.

Recover failed payments automatically

Smart retries that learn from decline codes. Backup payment methods that catch failures. One-click links to update billing from email or SMS.

Smart retries that learn from decline codes. Backup payment methods that catch failures. One-click links to update billing from email or SMS.

Understand why, then offer the right solution

Collect cancel reasons, route customers through targeted treatments like pause or product swap, and measure what actually works.

Collect cancel reasons, route customers through targeted treatments like pause or product swap, and measure what actually works.

When you're scaling at our pace, you need infrastructure that anticipates what you'll need six months from now. Skio gets that. They're building for the business we're becoming, not the one we were.

Chad Janis

Chad Janis

CEO, Grüns

CEO, Grüns

Prevent churn before it starts
Prevent churn before it starts

Most cancellations start as small frustrations that snowball. Make it easy to skip, delay, or adjust subscriptions so customers solve their own problems instead of rage-quitting.

Most cancellations start as small frustrations that snowball. Make it easy to skip, delay, or adjust subscriptions so customers solve their own problems instead of rage-quitting.

One-time Add-ons in Portal

One-time Add-ons in Portal

Let subscribers explore new products without committment

Let subscribers explore new products without committment

New flavors, seasonal items, complementary products. Make it easy for subscribers to add one-time products to their next order and prevent boredom that can lead to cancellations.

New flavors, seasonal items, complementary products. Make it easy for subscribers to add one-time products to their next order and prevent boredom that can lead to cancellations.

New flavors, seasonal items, complementary products. Make it easy for subscribers to add one-time products to their next order and prevent boredom that can lead to cancellations.

New flavors, seasonal items, complementary products. Make it easy for subscribers to add one-time products to their next order and prevent boredom that can lead to cancellations.

Intuitive Portal

Intuitive Portal

Suggest changes proactively

Suggest changes proactively

Surface contextual prompts like "skip this order" or "delay two weeks" when it makes sense. Customers have the flexibility to manage their subscriptions where, when, and how they want.

Quick Action Links

Quick Action Links

Make updates from anywhere

Generate links that skip orders, delay delivery, swap products, or add items. Drop them in emails, SMS, or portal banners. Customer clicks, problem solved. No friction, no cancellation.

SkioSMS

SkioSMS

Manage subscriptions by text

Manage subscriptions by text

Send order reminders and shipping updates, and let customers make changes via SMS. Give them more flexibility without opening a laptop or emailing support.

Surprise & Delight

Surprise & Delight

Reward subscribers, reduce churn

Reward subscribers, reduce churn

Trigger gifts or discounts at key milestones. Customers feel valued at moments that matter. Build goodwill when they're thinking about leaving.

Merchant Success + Support

Merchant Success + Support

Skio isn’t just software
Skio isn’t just software

Our Merchant Success team can help you set up cancel flows that actually save subscribers, configure dunning logic that recovers payments, and read your retention data to understand what's working.

We hire from Shopify, subscription brands, and competitor platforms, so you get operators who already know the retention playbook.

Test faster, iterate smarter, keep more customers.

Eliminate failed-payment churn
Eliminate failed-payment churn

Card failures are fixable… if you catch them fast. Smart retries, backup payment methods, and one-click billing updates turn payment issues into quick fixes instead of lost subscribers.

Card failures are fixable… if you catch them fast. Smart retries, backup payment methods, and one-click billing updates turn payment issues into quick fixes instead of lost subscribers.

Smart Retries

Smart Retries

Retry smarter, not harder

Retry smarter, not harder

Surface contextual prompts like "skip this order" or "delay two weeks" when it makes sense. Customers have the flexibility to manage their subscriptions where, when, and how they want.

Discount On Retries

Discount On Retries

Help borderline payments go through

Help borderline payments go through

Send order reminders and shipping updates, and let customers make changes via SMS. Give them more flexibility without opening a laptop or emailing support.

Backup Payments

Backup Payments

Catch failures before they become churn

Catch failures before they become churn

Trigger gifts or discounts at key milestones. Customers feel valued at moments that matter. Build goodwill when they're thinking about leaving.

Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!

Scott Futterman

Scott Futterman

Co-Founder & CEO, DRMTLGY

Co-Founder & CEO, DRMTLGY

Some subscribers are just waiting to be saved
Some subscribers are just waiting to be saved

Will be customers who churn no matter what? Sure. But many are just looking for a solution. Capture why they're leaving, offer the right fix, and measure what actually works.

Will be customers who churn no matter what? Sure. But many are just looking for a solution. Capture why they're leaving, offer the right fix, and measure what actually works.

We’ve gone through three different subscription software migrations, and Skio has been by far the best. From onboarding to launch, the process was incredibly well-managed and efficient. Post migration, we’ve been really impressed. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking.

Siera Hemmert

Siera Hemmert

Sr. Director of Marketing, Just Ingredients

What your favorite brands are saying about Skio
What your favorite brands are saying about Skio

Don't switch subscription platforms because things are broken. Switch because you're ready for more. These brands partnered with Skio to power their next phase of growth:

Don't switch subscription platforms because things are broken. Switch because you're ready for more. These brands partnered with Skio to power their next phase of growth:

Frequently Asked Questions
Frequently Asked Questions
How does Skio help reduce subscription churn on Shopify?
How does Skio help reduce subscription churn on Shopify?
How does Skio help reduce subscription churn on Shopify?
How does Skio help reduce subscription churn on Shopify?
How does Skio’s Payment Recovery handle failed payments for Shopify subscriptions?
How does Skio’s Payment Recovery handle failed payments for Shopify subscriptions?
How does Skio’s Payment Recovery handle failed payments for Shopify subscriptions?
How does Skio’s Payment Recovery handle failed payments for Shopify subscriptions?
Can I customize the dunning retry schedule, limits, and timing windows?
Can I customize the dunning retry schedule, limits, and timing windows?
Can I customize the dunning retry schedule, limits, and timing windows?
Can I customize the dunning retry schedule, limits, and timing windows?
Can customers update their payment method or retry a charge without logging in?
Can customers update their payment method or retry a charge without logging in?
Can customers update their payment method or retry a charge without logging in?
Can customers update their payment method or retry a charge without logging in?
What are backup payment methods in Skio and how do they reduce involuntary churn?
What are backup payment methods in Skio and how do they reduce involuntary churn?
What are backup payment methods in Skio and how do they reduce involuntary churn?
What are backup payment methods in Skio and how do they reduce involuntary churn?
Can we apply discounts only during payment recovery attempts?
Can we apply discounts only during payment recovery attempts?
Can we apply discounts only during payment recovery attempts?
Can we apply discounts only during payment recovery attempts?
How do we measure dunning performance and recovered revenue in Skio?
How do we measure dunning performance and recovered revenue in Skio?
How do we measure dunning performance and recovered revenue in Skio?
How do we measure dunning performance and recovered revenue in Skio?
What is the Skio customer portal for Shopify subscriptions, and how does it improve retention?
What is the Skio customer portal for Shopify subscriptions, and how does it improve retention?
What is the Skio customer portal for Shopify subscriptions, and how does it improve retention?
What is the Skio customer portal for Shopify subscriptions, and how does it improve retention?
Does Skio support passwordless login for the subscription portal?
Does Skio support passwordless login for the subscription portal?
Does Skio support passwordless login for the subscription portal?
Does Skio support passwordless login for the subscription portal?
How does the Skio Cancel Flow reduce churn for Shopify subscriptions?
How does the Skio Cancel Flow reduce churn for Shopify subscriptions?
How does the Skio Cancel Flow reduce churn for Shopify subscriptions?
How does the Skio Cancel Flow reduce churn for Shopify subscriptions?
Can we A/B test cancel treatments and track save rates?
Can we A/B test cancel treatments and track save rates?
Can we A/B test cancel treatments and track save rates?
Can we A/B test cancel treatments and track save rates?
Can subscribers manage their subscription by text with SkioSMS?
Can subscribers manage their subscription by text with SkioSMS?
Can subscribers manage their subscription by text with SkioSMS?
Can subscribers manage their subscription by text with SkioSMS?
Does Skio work with Shop Pay and other accelerated wallets for subscriptions?
Does Skio work with Shop Pay and other accelerated wallets for subscriptions?
Does Skio work with Shop Pay and other accelerated wallets for subscriptions?
Does Skio work with Shop Pay and other accelerated wallets for subscriptions?
How do we identify at‑risk subscribers and target the right fixes?
How do we identify at‑risk subscribers and target the right fixes?
How do we identify at‑risk subscribers and target the right fixes?
How do we identify at‑risk subscribers and target the right fixes?
Is there an audit trail for subscription changes, dunning attempts, and saves?
Is there an audit trail for subscription changes, dunning attempts, and saves?
Is there an audit trail for subscription changes, dunning attempts, and saves?
Is there an audit trail for subscription changes, dunning attempts, and saves?
This is what a Shopify subscription platform 
should feel like.
This is what a Shopify subscription platform 
should feel like.

Grow your business with the most powerful all-in-one subscription suite on the market.



Copyright © 2025 Skio. All rights reserved.

Grow your business with the most powerful all-in-one subscription suite on the market.



Copyright © 2025 Skio. All rights reserved.