Subscription-First Loyalty, Rewards, & Referrals

Reward the right behavior, keep your best
customers longer.

Tiers, milestones, and credits for subscribers and one-time buyers, all living inside your customer portal (not some other app they've already forgotten about).

Tiers, milestones, and credits for subscribers and one-time buyers, all living inside your customer portal (not some other app they've already forgotten about).

One system, two audiences.

Set different cashback rates for subscribers and one-time purchasers within the same tier structure. Non-subscribers see what they're missing, and you don't have to build anything twice.

Credits. Points. Cash. Your call.

Reward customers in values they actually understand, making it easier for them to take action. They see their balance, slide to apply at checkout, and that's it.

Reward customers in values they actually understand, making it easier for them to take action. They see their balance, slide to apply at checkout, and that's it.

Stop cancellations with credits.

Rewards pull double duty: they drive bigger baskets with every purchase, and they become a killer save offer when a subscriber tries to cancel.

Rewards pull double duty: they drive bigger baskets with every purchase, and they become a killer save offer when a subscriber tries to cancel.

Our customers already loved managing their subscriptions in Skio's portal—adding loyalty to that same seamless experience was a no-brainer. Adoption and point usage increased immediately, and now loyalty is a much bigger lever we can pull to grow our subscription program. The migration from our enterprise solution was white glove and painless. We haven't looked back.

Alec Tremaine

Alec Tremaine

Chief Revenue Officer

Chief Revenue Officer

The best loyalty programs put subscribers first
The best loyalty programs put subscribers first

Customers already come to your portal to manage their subscriptions. Rewards should live there too (instead of inside some other app they'll never log into).

Tiers

Status that pays off

Create tiers with custom names, badges, and cashback rates. The real power is setting different rates for subscribers versus one-time buyers in the same tier (say, 2% for one-time purchases and 5% for subscribers). One-time purchasers see the gap, do the math, and subscribe.

Create tiers with custom names, badges, and cashback rates. The real power is setting different rates for subscribers versus one-time buyers in the same tier (say, 2% for one-time purchases and 5% for subscribers). One-time purchasers see the gap, do the math, and subscribe.

Rewards

Flexible rewards, precise triggers

Offer free gifts, free shipping, discounts, exclusive content, or credit bonuses. Then control exactly when they apply: once when a customer enters a tier, on every order after, on a specific order number, or indefinitely. You decide the reward and the moment it hits.

Offer free gifts, free shipping, discounts, exclusive content, or credit bonuses. Then control exactly when they apply: once when a customer enters a tier, on every order after, on a specific order number, or indefinitely. You decide the reward and the moment it hits.

Qualification

Every change accounted for

Set tier thresholds by spend, order count, or specifically subscription orders to target drop-off points at order two, three, or six.

Support Tools

Uncertainty kills subscriptions

Support can deposit credits or bump tier status directly from the dashboard. Everything logged with timestamps.

Credit Automation

Fewer tickets, happier subscribers

Auto-deposit credits when someone subscribes or hits a milestone. Define the triggers, rewards flow forever.

OTP Compatible

Reward subscribers and one-time purchasers

Loyalty works for both. Set different rates for each within the same tier, so one-time buyers see the value of subscribing without you managing two programs.

Qualification

Every change accounted for

Set tier thresholds by spend, order count, or specifically subscription orders to target drop-off points at order two, three, or six.

Credit Automation

Fewer tickets, happier subscribers

Auto-deposit credits when someone subscribes or hits a milestone. Define the triggers, rewards flow forever.

Support Tools

Uncertainty kills subscriptions

Support can deposit credits or bump tier status directly from the dashboard. Everything logged with timestamps.

OTP Compatible

Reward subscribers and one-time purchasers

Loyalty works for both. Set different rates for each within the same tier, so one-time buyers see the value of subscribing without you managing two programs.

Qualification

Every change accounted for

Set tier thresholds by spend, order count, or specifically subscription orders to target drop-off points at order two, three, or six.

Support Tools

Uncertainty kills subscriptions

Support can deposit credits or bump tier status directly from the dashboard. Everything logged with timestamps.

Credit Automation

Fewer tickets, happier subscribers

Auto-deposit credits when someone subscribes or hits a milestone. Define the triggers, rewards flow forever.

OTP Compatible

Reward subscribers and one-time purchasers

Loyalty works for both. Set different rates for each within the same tier, so one-time buyers see the value of subscribing without you managing two programs.

Merchant Success + Support

Merchant Success + Support

Skio isn’t just software
Skio isn’t just software

We work with you to build a loyalty program that drives more revenue and reduces CX tickets.


Every member of our Merchant Success team's been in the subscription game for at least three years; when you need help developing and testing subscription growth strategies, they’re here for you.

Rewards that show up where (and when) your subscribers want them
Rewards that show up where (and when) your subscribers want them

Your portal, your checkout, your cancel flow. Not a separate app they forget about half the time.

Loyalty x Customer Portal

Everything in one place

Customers see their tier, their credits balance, and how far they are from the next reward without leaving the subscription portal. When they're ready to use credits, it's one click to apply them to their next order.

Customers see their tier, their credits balance, and how far they are from the next reward without leaving the subscription portal. When they're ready to use credits, it's one click to apply them to their next order.

Customers see their tier, their credits balance, and how far they are from the next reward without leaving the subscription portal. When they're ready to use credits, it's one click to apply them to their next order.

Customers see their tier, their credits balance, and how far they are from the next reward without leaving the subscription portal. When they're ready to use credits, it's one click to apply them to their next order.

Cancel Flow

Your best save offer

Surface existing credit balances or offer bonus credits when someone tries to cancel. A save offer that doesn't train customers to threaten cancellation for discounts.

Surface existing credit balances or offer bonus credits when someone tries to cancel. A save offer that doesn't train customers to threaten cancellation for discounts.

Surface existing credit balances or offer bonus credits when someone tries to cancel. A save offer that doesn't train customers to threaten cancellation for discounts.

Surface existing credit balances or offer bonus credits when someone tries to cancel. A save offer that doesn't train customers to threaten cancellation for discounts.

Rewards Landing Page

Make your rewards program visible

Spin up a landing page with your tiers, ways to earn, and referral program—branded to match your site.

Spin up a landing page with your tiers, ways to earn, and referral program—branded to match your site.

Spin up a landing page with your tiers, ways to earn, and referral program—branded to match your site.

Spin up a landing page with your tiers, ways to earn, and referral program—branded to match your site.

We always did loyalty. Once customers make it past month four, they stay for life. The rewards help get them there. Skio just made it consistent — and easier for customers to use on their own

Kelly Bond

Kelly Bond

Brand Alchemist @ Elle-Sera

Brand Alchemist @ Elle-Sera

Reward the actions that grow your business
Reward the actions that grow your business

Credits aren't just for orders. Trigger rewards when customers do the things that actually drive retention and expansion.

Action-Based Rewards

Reward more than just purchases

Give credits when customers sign up for a subscription, swap a product, or add something to their next order. You define which actions matter, then let the rewards run automatically.

Give credits when customers sign up for a subscription, swap a product, or add something to their next order. You define which actions matter, then let the rewards run automatically.

Give credits when customers sign up for a subscription, swap a product, or add something to their next order. You define which actions matter, then let the rewards run automatically.

Give credits when customers sign up for a subscription, swap a product, or add something to their next order. You define which actions matter, then let the rewards run automatically.

Gated Products

Tier-Locked Rewards

Lock specific rewards or credit redemption for products behind tier status. Gold members get access to limited drops or can redeem credits for exclusive SKUs that aren't available to everyone.

Lock specific rewards or credit redemption for products behind tier status. Gold members get access to limited drops or can redeem credits for exclusive SKUs that aren't available to everyone.

Lock specific rewards or credit redemption for products behind tier status. Gold members get access to limited drops or can redeem credits for exclusive SKUs that aren't available to everyone.

Lock specific rewards or credit redemption for products behind tier status. Gold members get access to limited drops or can redeem credits for exclusive SKUs that aren't available to everyone.

Streaks

Reward consistency, not just spend

Trigger bonuses when customers hit order streaks without skipping. Three renewals in a row, six months without a pause—whatever behavior you want to reinforce.

We’ve gone through three different subscription software migrations, and Skio has been by far the best. From onboarding to launch, the process was incredibly well-managed and efficient. Post migration, we’ve been really impressed. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking.

Siera Hemmert

Siera Hemmert

Sr. Director of Marketing, Just Ingredients

Everything a loyalty program needs (and then some)
Everything a loyalty program needs (and then some)

Measure what's working, reward at the right moment, and turn happy subscribers into your most cost-effective a growth channel.

Measure what's working, reward at the right moment, and turn happy subscribers into your most cost-effective a growth channel.

Loyalty Analytics

See the full picture

Track tier movement, earn versus redeem rates, credit liability, and breakage. Compare rewarded and non-rewarded cohorts to measure actual AOV and retention lift from your program.

Track tier movement, earn versus redeem rates, credit liability, and breakage. Compare rewarded and non-rewarded cohorts to measure actual AOV and retention lift from your program.

Loss Aversion

Stop churn before it happens

Show customers what they'll lose (tier benefits, credits, progress toward renewal) when they try to cancel, skip, or pause. In-flow modals and targeted messaging reduce churn at critical moments.

Milestones

Reward the moments that matter

Trigger credits or tier upgrades based on order count, spend thresholds, or specifically subscription orders. Useful for pushing customers past the drop-off points you see at order two, three, or six.

Trigger credits or tier upgrades based on order count, spend thresholds, or specifically subscription orders. Useful for pushing customers past the drop-off points you see at order two, three, or six.

What your favorite brands are saying about Skio
What your favorite brands are saying about Skio

Don't switch subscription platforms because things are broken. Switch because you're ready for more. These brands partnered with Skio to power their next phase of growth:

Don't switch subscription platforms because things are broken. Switch because you're ready for more. These brands partnered with Skio to power their next phase of growth:

Frequently Asked Questions
Frequently Asked Questions
Do I need to be using Skio for subscriptions to use Skio Loyalty?
Do I need to be using Skio for subscriptions to use Skio Loyalty?
Do I need to be using Skio for subscriptions to use Skio Loyalty?
Do I need to be using Skio for subscriptions to use Skio Loyalty?
Does Skio Loyalty only work for subscribers?
Does Skio Loyalty only work for subscribers?
Does Skio Loyalty only work for subscribers?
Does Skio Loyalty only work for subscribers?
Do you use points or credits?
Do you use points or credits?
Do you use points or credits?
Do you use points or credits?
Can we give subscribers better rewards than one-time buyers?
Can we give subscribers better rewards than one-time buyers?
Can we give subscribers better rewards than one-time buyers?
Can we give subscribers better rewards than one-time buyers?
How do customers redeem credits?
How do customers redeem credits?
How do customers redeem credits?
How do customers redeem credits?
How do tier thresholds work?
How do tier thresholds work?
How do tier thresholds work?
How do tier thresholds work?
Can we use credits in the cancel flow?
Can we use credits in the cancel flow?
Can we use credits in the cancel flow?
Can we use credits in the cancel flow?
How do credits interact with other discounts?
How do credits interact with other discounts?
How do credits interact with other discounts?
How do credits interact with other discounts?
Can support adjust credits manually?
Can support adjust credits manually?
Can support adjust credits manually?
Can support adjust credits manually?
How do we prevent abuse?
How do we prevent abuse?
How do we prevent abuse?
How do we prevent abuse?
What analytics do we get?
What analytics do we get?
What analytics do we get?
What analytics do we get?
How hard is migration from another loyalty tool?
How hard is migration from another loyalty tool?
How hard is migration from another loyalty tool?
How hard is migration from another loyalty tool?
This is what a Shopify subscription platform 
should feel like.
This is what a Shopify subscription platform 
should feel like.

Grow your business with the most powerful all-in-one subscription suite on the market.



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Copyright © 2025 Skio. All rights reserved.

Grow your business with the most powerful all-in-one subscription suite on the market.

Request an AI summary of Skio

Copyright © 2025 Skio. All rights reserved.