Rules
Surprise and Delight gift swap lets customers swap their free gifts for different variants or products.
We added swappable options to S&D rules so when you send a gift on X order, customers can choose what they actually want instead of being stuck with a single option.
Set up your S&D rule with the primary gift plus alternative variants or products customers can swap to. Customer receives their gift, sees the alternatives you specified, and can swap to something they'd prefer—maybe a different flavor they've been curious about or a size that actually fits.
Better gift experience (customers get what they want), drives future purchases (they sample products they're interested in buying), and fewer wasted gifts on variants customers won't use
