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Skip / Delay Customization in Cancel Flow

Sep 10, 2025

This feature syncs your Cancel Flow settings with your customer portal settings for Skip, Delay, and Next Billing Date options. We updated the Cancel Flow to respect the same rules and limits you've configured in the portal. This means subscribers see consistent options no matter where they interact with their subscription, and you can enforce the same guardrails everywhere. It's built to prevent long-term skips that hurt order count and to give you control over retention tactics. Consistency reduces confusion and prevents subscribers from gaming the system with endless delays.

Cancel Flow

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Analytics

Improvement

Improvement

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Copyright © 2025 Skio. All rights reserved.

Grow your business with the most powerful all-in-one subscription suite on the market.



Copyright © 2025 Skio. All rights reserved.