Analytics
New
Save Reason Summary shows you exactly what saved a subscriber in your cancel flow, not just that something did.
Your session breakdown already tells you when a cancellation ended in a save and which action closed it, saved by skip, saved by discount. What it didn't tell you was the value behind that save. Now a treatment value column sits in your cancel flow session breakdown, right next to the save reasons you already read, showing the specifics: a one-week skip versus a two-week skip, a 10% discount versus 15%. That turns your cancel flow data from a scoreboard into something you can act on. If most of your saves come from the smallest skip you offer, your subscribers want breathing room, not money. If it takes 15% to keep people around, you're learning what retention costs you, offer by offer.
No more guessing which offer does the saving or what it costs you to win, your cancel flow finally shows its receipts.
