Journeys is a comprehensive automation platform that manages subscription workflows throughout the entire lifecycle. We built a drag-and-drop interface with triggers, conditions, splits, and actions where you create complex subscription automations. This replaces the old Automations feature with more power and flexibility. This is for operators who want to automate retention, upsells, product swaps, and lifecycle management without manual work. You set up triggers like "subscription created" or "payment failed," add conditions, and define what happens next. It reduces manual intervention, increases retention through automated engagement, and scales your subscription operations.